Refund policy

We want you to love what you ordered. If something isn't right, we're here to help.

Returns We accept returns within 30 days of the delivery date. To be eligible, items must be unopened, unused, and in their original packaging. Due to the nature of health and wellness products, we are unable to accept returns on opened or partially used items.

Non-Returnable Items The following items are final sale and cannot be returned:

  • Opened supplements, tinctures, or consumables
  • Personal care or hygiene products that have been opened
  • Items marked as final sale at the time of purchase
  • Gift cards

How to Initiate a Return To start a return, contact us at [your email] with your order number and reason for return. We'll respond within 2 business days with instructions.

Refunds Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5–10 business days. Please note that your bank or card issuer may take additional time to post the credit.

Exchanges We only replace items that are defective or damaged. If you need an exchange, contact us at [your email].

Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

Damaged or Incorrect Items If you received a damaged or wrong item, please contact us within 7 days of delivery with a photo and your order number, and we'll make it right.